Legal Notice
1. Publisher of this website
CLIC GAUCHE
SARL (Limited Liability Company) with capital of €10,000, registered with the Paris Trade and Companies Register under number 512850421
Intra-community VAT: FR34512850421
Registered office: 9 rue de l’Arc de Triomphe – 75017 Paris
Email: internet@clic-gauche.com
Website: www.clic-gauche.com/en/
Address: 19 avenue Reine Victoria, 64200 Biarritz
Tel: +33(0)5 59 22 04 80
Email: biarritz64@hotels-akena.com
SIRET number: 41120529700020
Capital: €76,000
RCS Bayonne B 411 205 297
Intra-community VAT: FR704112052972. Host
AMEN
Address: AMEN SASU, 12-14, Rond-Point des Champs-Élysées, 75008 Paris
Tel: 0 811 88 77 66
Email: “Contact Us” section of the website www.amen.fr
3. Responsible for the information on this website
Address: 19 avenue Reine Victoria, 64200 Biarritz
Tel: +33(0)5 59 22 04 80
Email: biarritz64@hotels-akena.com
SIRET number: 41120529700020
Capital: €76,000
RCS Bayonne B 411 205 297
Intra-community VAT: FR70411205297
4. Applicable law and competent jurisdiction
These legal notices are governed by French law. Any dispute relating to the use of this site will be subject to the exclusive jurisdiction of the French courts.
If you have any questions regarding this legal notice, you can contact us at biarritz64@hotels-akena.com.
5. Intellectual Property
All content on this site (texts, images, graphics, logos, icons, videos, etc.) is the exclusive property of the site owner or is subject to authorization for use. They are protected by French and international intellectual property laws. Any reproduction, representation, modification, publication, adaptation, in whole or in part, of the contents of this site, regardless of the means or process used, is strictly prohibited without the prior written authorization of the site owner.
Legal information and associated procedures
1. In what cases and how should the Ombudsman of the Republic be contacted?
After contacting customer service and in the absence of a satisfactory response within 1 month, the customer can contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on their website: www.mtv.travel.
In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution. In the absence of an amicable agreement, the consumer has the option of contacting the consumer mediator responsible for the professional free of charge within one year of the written complaint sent to the professional.
The professional is obliged to provide the consumer with the contact details of the organization to which he is affiliated.
2. Telephone canvassing
According to Article L.223-2 of the Consumer Code: “When a professional is required to collect telephone data from a consumer, he informs him of his right to register on the list of opposition to telephone canvassing.” The customer can exercise his right to object to telephone canvassing by registering on Bloctel: https://www.bloctel.gouv.fr/
3. Right of withdrawal
Article L. 221-28 of the Consumer Code states: “The right of withdrawal cannot be exercised for contracts: (…)12° For the provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period; […]
4. Dispute Resolution
Find all the information on the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
